1. Introduction
Welcome to Fippy! These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our services, you agree to comply with these terms.
2. Products
Fippy offers a range of healthy breakfast products. All products are described on our website, and we strive to provide accurate information regarding ingredients, nutritional value, and pricing. However, we cannot guarantee that all descriptions are free from errors.
3. Orders and Payment
By placing an order on our website, you are making an offer to purchase a product. All orders are subject to acceptance by Fippy. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, pricing errors, or suspected fraud. Payment can be made through the methods specified on our site.
4. Membership Tiers and Loyalty Points Accumulation
Fippy offers a membership program where customers can earn points with each purchase. While points accumulate throughout the year, please note that all membership tiers will refresh annually on January 1st. This means your membership status will be reset, but accumulated loyalty points will remain and can still be redeemed based on the tiered benefits applicable for that year.
For any questions or concerns regarding the membership program, feel free to contact our support team.
5. Pricing
All prices are listed in RM and may change at any time. We will inform you of any changes before processing your order. Prices do not include shipping fees unless otherwise stated.
6. Shipping and Delivery
Fippy aims to process and ship orders within 3 days. Delivery times may vary based on your location and the shipping method selected. While we strive to meet estimated delivery dates, we cannot guarantee them.
7. Returns and Refunds
We hope you love your Fippy products! However, if you are not satisfied with your purchase, please contact us within 2 days of receiving your order for a return or exchange. Products must be unopened, video proofing and in their original packaging to qualify for a refund. Shipping fees are non-refundable.
8. Intellectual Property
All content on the Fippy website, including text, images, logos, and trademarks, is the property of Fippy. You may not use, reproduce, or distribute any content without our prior written consent.
9. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
10. Limitation of Liability
To the fullest extent permitted by law, Fippy shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Our total liability shall not exceed the amount paid for the product in question.
11. Changes to Terms
Fippy reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our site and services after changes are made constitutes your acceptance of the new terms.
12. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at hello@fippy.co
