Fippy Malaysia respects and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website.
By using our Site, you consent to the collection and use of your information in accordance with this policy.
1. Collection of Personal Data
We may collect and process the following categories of personal data:
Personal Identification Information: Name, email address, phone number, mailing address, IC/passport number, etc.
Transaction Information: Billing and payment details if you make purchases.
Technical Data: IP address, browser type, device type, operating system, and website usage information.
Cookies and Tracking: Information collected via cookies and similar technologies (see Section 6).
We collect your data when you:
Register an account
Make a purchase or payment
Contact us via form or email
Subscribe to newsletters or marketing updates
Browse or interact with the Site
2. Purpose of Collecting Personal Data
Your personal data may be used for the following purposes:
To provide and improve our products/services
To process transactions and manage user accounts
To respond to your enquiries and requests
To send marketing or promotional materials (only if you opt-in)
For internal administrative purposes
To comply with legal and regulatory obligations
3. Disclosure of Personal Data
We will not sell, rent, or trade your personal data to third parties. However, we may disclose your data to:
Our affiliated companies or service providers (e.g. payment gateways, web hosts, logistics partners)
Regulatory and legal authorities when required by law
Any party in connection with legal proceedings or investigations
Any successor in the event of a merger, acquisition, or business transfer
4. Security of Personal Data
We take reasonable steps to ensure your personal data is protected against unauthorized access, misuse, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure.
5. Retention of Personal Data
Your personal data will be retained for as long as necessary to fulfill the purposes stated in this Privacy Policy or as required by law.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your user experience. Cookies help us analyze website traffic and customize content. You can choose to disable cookies in your browser settings, although this may affect the functionality of the Site.
7. Your Rights Under PDPA
Under the PDPA, you have the right to:
Access and correct your personal data
Withdraw your consent to our use of your personal data (subject to legal implications)
Request for your data to be deleted, limited, or not processed for direct marketing
To exercise these rights, please contact us in writing at the contact information below.
8. Third-Party Websites
Our Site may link to other websites not operated by us. We are not responsible for the privacy practices or content of those third-party websites.
9. Changes to this Policy
We may update this Privacy Policy from time to time.
